Hardware/Software Support

General Data Care Overview

elio — Mon, 27 Feb 2006 19:45:30 -0500

These PowerPoint slides from an online training present best practices, processes, and tips for caring for your organization’s data.

Software Outsourcing Testing

jimsoft — Thu, 09 Feb 2006 03:53:16 -0500

A company might consider software outsourcing a website's testing for several
reasons...

1. The company may be launching a new site, or a new version of their site, and may feel that most testing tasks can be relegated to offshore provider.
2. The company may not have the resources -- people, skills, software, hardware or time - to perform testing.
3. The project to be tested may be of such as short life span that the company doesn't need any long-term investment in testing processes.
4. The company might want an independent third party to perform the testing, in order to get a more objective view of site quality.
5. The company may even be outsourcing the development and coding for the site, making the outsourcing of the testing a reasonable decision. (Even more reasonable would be a firm that provides the coding and the quality control for its own code.)

The decision to outsource testing needs to be a well-considered decision, because most people who aren't responsible for the testing misunderstand the meanings and scopes of the concepts involved in testing. Two very important issues must be resolved before taking the outsource step: first, the company that owns the website must be absolutely clear about the scope of the job -- including the tasks, processes, and responsibilities -- that they want to hire out; and second, the company must be sure that they are speaking the same "language" as the test firm they will hire.

Managing your Consultancy

How to move mail from OE on Mac OS 9 to Outlook on Windows

elio — Fri, 29 Apr 2005 16:22:45 -0400

Moving mail between computers can be kind of tricky. Especially if you're crossing platforms. Options include:

* Abandoning the mail on the old computer - even though this is an option it is undesirable.

* Copying the mail via IMAP (which changes the received date). Account size limits may require copying the mail in batches. Also losing the received date is a problem.

Toolbox

Toolkit for JumpStart Network Services

elio — Fri, 29 Apr 2005 14:27:29 -0400

Laptop - Personal laptop (with local dial-up setup, VPN access, firewall and virus defs) - so we can use our computer if need to be research (w/ dial-up) but also make sure it's protected if we need to plug it into the network.)

Tools

Megapro 15-in-one screwdriver (bits for phillips, slot head, torx, etc.)

Pliers

Flashlight

External firewire boot drive (Mac OS X) - with Disk Utility (Mac OS X) - ?

Toolbox

Network Administration Guide

mduffy — Tue, 22 Mar 2005 15:28:46 -0500

This guide was designed to help minimize the challenges faced after implementation of a Windows 2000 Server based network. This guide is devoted to describing the tasks that a network administrator is most likely to face working day to day with the Local Area Network (LAN).

This guide is by no means an exhaustive list of the responsibilities of a network administrator. However, the intent of this guide is to provide assistance to those who are not trained in network administration but are faced with the responsibility of managing a Windows 2000 domain.

Toolbox

Working with Technical Volunteers

mduffy — Thu, 17 Mar 2005 15:35:48 -0500

CompuMentor's "Working with Technical Volunteers: A Manual for Nonprofit Organizations" is designed to help organizations and schools:

* assess how a technical volunteer can help
* write up a job description for a technical volunteer

* best manage the project and document the work that they do

Download Here

Managing your Consultancy