Network Information
Type
1.     Does the main client site have a network?
2.     Is it a client/server or a peer-to-peer network?
3.     How many hosts are on the network?
4.     Are there other sites?
5.     Are the other sites networked?
6.     Are these other sites client/server or peer-to-peer network?
7.     Are these sites connected to the main site? If so, provide a description.
Media
1.     What kind of cabling is used at the main site? If cabling is different at other sites, please detail.
2.     Is there a central wiring closet at the main site? If yes, is there adequate space and cooling in this closet?
3.     Do the other sites have central wiring closets? If yes, is there adequate space and cooling in this closet?
Protocols
What Network protocols are used throughout the main network?
TCP/IP:    ÂÂÂ
Addresses:
DNS:
Gateway:
Subnet Mask
IPX/SPX or NWLink:          ÂÂÂ
Frame Type:
Netbeui:   ÂÂÂ
DLC:       ÂÂÂ
AppleTalk: Zone(s): _____
Other:           _____
Domains / Users and Groups
Are there unique user accounts in use?
For Windows networks, is there a Domain setup? Is it using Active Directory?
Network Applications
1.     What network applications are you using (i.e. Exchange Server 5.5, Oracle 8)
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2.     Are you using a server to give access to applications? If so, which servers and what applications?
3.     Is the network available to all users in the organization, or do the other sites have their own separate networks?
Backup
1.     How is data backed up on the server?
2.     How is data backed up on the client computers?
3.     What software is used to perform the backup?
4.     How often is a back performed on the server? On the client computers?
5.     Who is responsible for ensuring that the backup completes successfully?
Servers
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Platform |
Manufacturer |
NOS |
Processor |
Ram |
HDD (Total/Free) |
RAID? |
Purpose |
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Network Devices
Network Printers
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How Accessed (JetDirect Port, Print Server) |
Manufacturer |
Model # |
Purpose |
Issues/Problems? |
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Shared Drives
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Share Name (\\server\share) |
Purpose |
Security |
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Network Modems
1.     Are networked modems in use? If so, which computers are sharing them and which ones are accessing them?
Wide Area Network Connections
2.     Is the network at the main site connected to networks at other sites? If so, please document.
Remote Access
3.     Is remote access available to the network? If so, how?
4.     What services are provided using remote access:
·       Network files:
·       Workstation files:
·       Email:
·       The Web:
·       Intranet:
·       Applications (specify):
Hubs
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Use |
Manufacturer |
Model # |
Speed |
Ports Available? |
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Switches
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Use |
Manufacturer |
Model # |
Speed |
Ports Available? |
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Routers
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Use |
Manufacturer |
Model # |
Issues/Problems |
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Bridges
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Use |
Manufacturer |
Model # |
Issues/Problems |
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Internet Access
Connection
1.     How is the main network currently connecting to the Internet?
2.     What is the total cost of this each month (ISP Charges/Extra Phone Lines/etc.)?
Collect this information for dial-up network Internet connection
1.     Are there shared telephone lines or shared Internet accounts, if so, how many people are sharing these resources? Are they shared through a network device?
2.     Does this solution meet organizational expectations?
3.     How many separate ISP accounts provide connectivity to the network, and what is the total monthly cost for telephone lines and ISP accounts?
4.     Is this ISP providing satisfactory service? Is adequate technical support available (by phone, by email, on their website)? Has this support been timely, responsive, helpful and clear?
Collect this information for broadband network Internet connections
1.     What is the connection type and speed? T1, ISDN, DSL etc.?
2.     Is a proxy server or firewall in place? If so what type?
3.     Describe problems with this connection, and how/if they have been resolved.
Remote Connections
1.     Describe members of staff that connect to a dial-up ISP connection from multiple locations as part of their job (within this state? out of state? internationally?)?
Web Hosting
2.     Does the client currently have a website? How is this site hosted?
3.     Is there a registered domain name?
4.     Which staff member/s are responsible for administering/designing/updating the web site? Describe their roles.
5.     Has the experience with this host been satisfactory? Do they provide technical support (by phone, by email, on their website)? Has this support been timely, responsive, helpful and clear?
6.     Describe the website style.
Brochure
Post Program Info
Fund Raising
Job Posting
Other: _____
Email Hosting
1.     How is email currently hosted?
2.     Does everyone in the organization have email access? Describe how.
3.     Is the current use of email meeting organizational expectations?ÂÂÂ
Software
Describe what kind of software administration standards are in place.
O/S:
* Name:           _____                                   version: _____
Office productivity (MS Office 2000, Corel Star Office, etc):
* Name:           _____                                   version: _____
* Name:           _____                                   version: _____
Email client (Outlook, Eudora Pro, etc.):
* Name:           _____                                   version: _____
* Name:           _____                                   version: _____
Personal Information Manager (Outlook, Palm, Schedule+, Lotus Organizer, etc.):
* Name:           _____                                   version: _____
* Name:           _____                                   version: _____
Web Browser(s) (Netscape, MS Explorer, AOL, other):
* Name:           _____                                   version: _____
* Name:           _____                                   version: _____
Custom Database (Filemaker, Access, etc.):
* Name:           _____                                   version: _____
* Name:           _____                                   version: _____
Virus Protection (Norton Antivirus, McAfee Virusscan)
* Name:           _____                                   version: _____
Existing Information Systems
Accounting
1.     Describe the elements of the accounting systems that are computerized.
2.     Are there elements of the accounting system that are not computerized? Describe.
3.     What kind(s) of accounting software are used?
4.     Is the computerized accounting system currently working to organizational expectations?
5.     Would the accounting system be adequate with a 25% increase in volume?
6.     Do the computers run the accounting software adequately?
Graphics / Brochure Development
1.     Are brochure development or computer graphics done in-house?
2.     Which staff members is responsible for developing brochures/graphics?
3.     Are the brochures graphically intensive? Is there a designer off-site primarily responsible for brochures/graphics development? What programs are used?
4.     What Desktop publishing software is used? (Adobe PageMaker, Quark Express, MS Publisher, MS Word) What versions?
Web Development/Strategic Use
1.     Who is on the web development team? What are their roles?
2.     Does the agency use the web site for research purposes?
3.     Do agency staff members use list servs for programmatic purposes? Please describe:
4.     Do agency staff members use technology-related user groups for programmatic purposes? Please describe:
5.     Does the agency use the web for making their research available to others?
6.     If so, how is the data presented? In raw form? Mapped? As reports?
7.     Does the agency use the web to access data sets, or to make their data sets available to other agencies?
8.     Does the agency have a digital camera? What type is it and what software is used. What purpose is it used for?
9.     Do you have a scanner, or do you need one? If you currently have one, what type is it and what software do you use. What purpose is it used for?
Specialized Database-based Programs
1.     Does the client use donor database software? Please describe the software and version number.
2.     If so, please describe in general how that software is used in the fundraising process:
3.     Does the agency automate the client tracking process? If so, please describe the software used and the extent of the relationship that is tracked:
4.     Describe other database-based programs used in the agency.
* Name: _____                                  version: _____
* Name: _____                                  version: _____
5.     Who has access to these programs?
6.     Who is responsible for ensuring that the data is entered and is accurate?
7.     Please describe any technical support issues surrounding these programs.
8.     Does the use of these programs meet the organizational expectations of the client?
Technology Management
On-Staff Tech Support Resources
0.     Please list the person/ or persons on staff whose job description includes technical support, management, or maintenance, and their role.
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Name |
Title |
Role |
% of time |
Avg IT hrs./wk |
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1.     Who is responsible for the following IT tasks?
·       Tracking IT Assets:
·       Backups:
·       Documenting IT Systems:
·       Troubleshooting:
·       Training:
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2.     Please list the person or persons on staff whose job description does not include technical support, but is available to help with certain IT functions:
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Role |
Avg IT hrs./wk |
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3.     How often does the organization dedicate time to the following:
(Daily, weekly, monthly, yearly, as needed)
·       Computer Maintenance:
·       Software Troubleshooting:
·       Software Training:
·       Network Administration:
·       Technology budgeting:
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Technology Consultants
4.     Does the client use any consultants/volunteers for technical support, software configuration etc.? If so, what are their roles? What kind of work do they do? What is their cost per year? Per hour?
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Computer Resources
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Add additional sections as needed.
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| Attachment | Size |
|---|---|
| Network Assessment Tool.doc | 80.5 KB |