Content tagged as
Client Satisfaction

Mott USA PATRIOT FAQ

Submitted by elio on 2006, February 22 - 12:39pm.

Charles Stewart Mott Foundation re-granting compliance project

FREQUENTLY ASKED QUESTIONS

 Q.  Why is Mott requiring USA PATRIOT Act compliance?

A.  Mott has provided information for its re-granting grantees on the Mott website at http://toolbox.mott.org. If you have additional questions about Mott’s policy or decisions, please contact your program officer.

Q.  Where can I find out about the USA PATRIOT Act?

USA PATRIOT Act - Mott List-Checking Kit

Submitted by elio on 2006, February 22 - 12:21pm.

From the CompuMentor USA PATRIOT Act project, funded by the Charles Stewart Mott Foundation.

 

Consulting Philosophies

Submitted by elio on 2006, February 14 - 2:18pm.

Always listen to the client.

Provide all services in a meaningful, mission-driven manner.

Deal respectfully with every client, and person that asks questions or seeks advice.

Database Planning Process Evaluation

Submitted by elio on 2005, March 22 - 3:18pm.

Database Planning Process Evaluation

 

In an effort to improve our recommended database planning process we need your input. Your comments are extremely valuable, as is your experience using the materials and working with us. We will use your input to continue to develop a useful database planning process and workbook for nonprofit organizations.

Client Satisfaction Survey

Submitted by zac on 2005, March 18 - 3:13pm.

The attached Client Satisfaction Survey can be a great evaluation tool to gauge your Consutancy's efficacy.

Site-wide tags:

Peer Review

Submitted by helen on 2005, March 15 - 1:12pm.

Internal Peer Review Process

Policy

For major deliverables, technology plans, RFPs, procedure documents we will under go a full review. For other documents, the author must ensure they are proof-read by another staff member before delivery.

Time for proof reading and review should be taken into account when scoping and writing a document.

Purpose

The purpose of peer review is three fold:

To increase the quality and consistency of documents we deliver to clients.
Peer learning opportunity for consultants.
Develop consensus around our consulting methodology and recommendations.

Consulting Services Pre-Evaluation

Submitted by elio on 2005, March 15 - 12:18pm.

The attachment is a pre-engagement evaluation to be filled out by a client.

Managing your Consultancy

How to do it on your own!

Managing your Consultancy

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