Create an IT Management Team

Have you been meaning to set up an IT Management Team for your organization?  This document, which is also attached below, will help.

1.1.1      Create IT Management Team

Executive Summary Narrative Block [instructions: copy this block only to exec. Summary narrative]

 [Text that can be used as part of an executive summary narrative goes here.]

 

 

Recommendation Block [instructions: copy this block below as the recommendation]

[ORGANIZATION] does not have a formal technology management team. Given the size of [ORGANIZATION]’s computing environment, CompuMentor recommends [ORGANIZATION] develop an Information Technology Management Team. This team will drive the overall direction of technology and information systems. We have found this to be the most sustainable and cost effective way to manage the technology projects and systems that [ORGANIZATION] will be developing.  This team can be comprised of existing staff through a reallocation of their time depending the existing staff skill set, interest and budget considerations. It is essential that a member of the staff with input into the budgetary and strategic planning processes is included, as well as staff that represent programmatic and administrative aspects of the organization

 

Benefits

·        Allows all staff to begin discussing needs, ideas and directions for technology.

·        Provides a realistic technology budget that takes into account the organization’s technology plans.

·        Becomes a focal point for future technology planning, and specific technology projects such as web site construction or database planning.

·        The diverse membership of the tech team can help ensure that such policy is useful for all members of an organization.

 

Recommendation

·        [ORGANIZATION] should develop an Information Technology Management Team pooled from its existing staff.

·        The team works to set technical priorities, assist in decisions in technology plan implementation and advocates for technology in the budgeting process.

·        The team is made up of a representative cross-section of the organization. This will be increasingly important as [ORGANIZATION]’s technological capacity grows and the needs of its users become more diverse.

·        The tech team ensures continuity for planning that outlasts the tenure of any one individual. The tech team should ensure that members also share training opportunities. 

 

Implementation Tasks – The following steps are required for implementing this recommendation.

ÂÂÂ	Step	Assignee	Staff Hours	Consult. Hours	Est. Cost
1	Identify technology team members.	[ORGANIZATION]	ÂÂÂ	ÂÂÂ	ÂÂÂ
2	Establish a regularly schedule meeting time to review current technology needs and to assess future needs.	[ORGANIZATION]	ÂÂÂ	ÂÂÂ	ÂÂÂ
3	Communicate to all users how technology will be supported including expectations of response times, support capabilities, and escalation paths.	[ORGANIZATION]	ÂÂÂ	ÂÂÂ	ÂÂÂ
ÂÂÂ	Total estimated Staff hours	ÂÂÂ	TBD	ÂÂÂ	ÂÂÂ
ÂÂÂ	Total estimated Consulting hours *Cost estimate is for consulting hours estimated at an average of $100/hour.	ÂÂÂ	ÂÂÂ	TBD	ÂÂÂ
ÂÂÂ	Total estimated cost to the organization	ÂÂÂ	ÂÂÂ	ÂÂÂ	ÂÂÂ

 

Resources

• Appendix B: see “IT Management Team Organizationâ€? item.